Refund policy

At Interior Vibes, customer satisfaction is our priority. Please read our Return & Refund Policy carefully before making a purchase.

Returns

• We accept returns within 7 days of product delivery.

• Items must be unused, undamaged, and in original packaging.

• Products that show signs of use, damage, or are missing original packaging will not be eligible for return.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Customized or made-to-order items

• Items purchased on clearance or sale

• Products damaged due to improper use

Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

• Clear images or videos of the product must be provided for verification.

• Once approved, we will arrange a replacement or refund.

Refunds

• After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7–10 business days.

• Refunds will be issued through the original payment method used during purchase.

Return Shipping

• Return shipping costs are the customer’s responsibility, unless the return is due to a mistake on our part (damaged or incorrect item).

• Shipping charges are non-refundable.

Cancellation Policy

• Orders can be cancelled within 12 hours of placing the order.

• Once the order is shipped, it cannot be cancelled.